Contact Us
We're here to help. Reach out with any questions about orders, products, returns, or anything else.
Send Us a Message
Fill out the form below and our team will respond within 1–2 business days. For urgent matters, please include "URGENT" in the subject line.
Get in Touch
Email
[email protected]
We respond within 1–2 business days
We respond within 1–2 business days
Phone
(609) 555-0178
Monday–Friday, 9:00 AM – 6:00 PM EST
Monday–Friday, 9:00 AM – 6:00 PM EST
Mailing Address
ANCHOR HOUSE INC
482 Centre Street
Trenton, NJ 08611
United States
482 Centre Street
Trenton, NJ 08611
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed
Holiday hours may vary
Saturday – Sunday: Closed
Holiday hours may vary
Tax ID / EIN
22-2229995
Quick Answers
Find answers to common questions below, or contact us if you need more help.
Orders are typically processed within 1–2 business days. You'll receive a shipping confirmation email with tracking as soon as your order leaves our facility.
Email us at [email protected] with your order number and the reason for your return. We'll reply within 1–2 business days with a return authorization and instructions. Items must be returned within 30 days of delivery.
We're sorry to hear that. Please email [email protected] with your order number and a photo of the damage within 7 days of receiving your order. We'll send a replacement or issue a full refund immediately at no cost to you.
We begin processing orders quickly, but if you contact us within 2 hours of placing your order, we may be able to cancel or make changes. Email [email protected] with URGENT in the subject line. After that window, we'll process it as a standard return once received.
We accept PayPal, Visa, Mastercard, American Express, and Discover cards through PayPal's secure checkout. We do not store your payment information on our servers.